Directions:
You bought an iPhone last week, and you have found that there is something wrong with it.
Write a letter to the store manager to explain the problem, express your complaints and suggest a
solution.
You should write about 100 words neatly on the ANSWER SHEET.
Do not sign your own name at end of the letter. Use "Li Ming " instead.
Do not write the address.
Dear Manager,
I venture to write to complain about the quality of the iPhone I bought last Friday at your
store .I hope I can have a good solutions to the problem fa ing me.
During the five days when the iPhone has been in my possession, problems of softwares have em-
erged one after another. For one thing, the screen is always black, making the iPhone no different
from a traditional one. For another, the battery is distressing as it supports the iPhone's
operation for only two hours. Therefore, I wish to exchange it for another one or declare a refund.
I will appreciate it if my problem receives due attention.