pcc after you click, there is a window, in which you may rate if you are satisfied,
I shall await your rating response
waiting waiting for the rating feedback
found thank you for your time. I checked and found that
wait please wait for a second.I am checking now.
checking
hello i am, may I help you
myy it is my pleasure.
appp may I borrow your 1 minute to rate my service?
It's a so nice talking with you
After you click there is a window, in which you may rate if you are satisfied,
I shall await your rating response
markk I marked your concern as to be prioritized.
shenqingpeifu as a valued customer in AliExpress,
I will apply a courtesy compensation for your order.
If the application was accepted by our higher support, you can get the refund!
normally it takes about 10 days to review the application.
Refundd uh, this issue
no worries, you will definitely get refund within 3-15 working days from processing time,
it is just a matter of time, the time is for bank operating.
order would you please give me the order number,
so that I can check in the system, and please note that costs 2-3 minutes.
appd to avoid getting the chat disconnected by unstable network.
Would you please close other applications when we are talking
fanyi Sorry, for now, there is only , but I would try my best to translate to talk with you,
so it might be slowed down, thank you for your understanding
Bestt Don't worry because I will do my best to assist you.
yijiao I confirmed with our Payment Team, this issue could be resolved by them as soon as possible
so I would transfer our chat to them. Is that OK?
buhuifu Dear buyer, if there is no response within 5 minutes,
our session would be closed by system automatically. So, could you give me a reply?
mamaijia Dear friend,we are sorry for any inconvenience this may
cause and appreciate your understanding.
however, due to the seller's misbehavior.
Our Aliexpress platform would reduce the level of their shop and punish the seller seriously.
feelings I totally understand your feelings,
and as a buyer, I actually met with the same situation
xiangxinalib Dear customer, actually after you escalate the dispute.
The team will protect you. If the seller fail to provide the solution,
their account would be deactivated, so I believe the seller won’t take the risk.
tousugongdan Considering your situation,
I would submit a complaint work order to push the Case Management Team
to reconsider it.
thank
still Sorry would you mind wait for 2-3 minutes? Still under checking. :)
seee OK, I see.
Heree Don't worry, I am here for you.
Emaill May I have your email address? I would email the seller and copy you.
Cuimaijia Don't worry, I will do my best to pressure the seller to cooperate with us and
I will remind the seller about our trade rule.
anfuc The seller's behavior is really incorrect and unacceptable.
We really feel sorry and apologize.
shiruo I want to devote my best service to you.
however，as my role，I have limited rights，hoping the understanding from you.
jietu May I ask for a screenshot of this message?
guzhang Sorry, today we are facing chat disconnection due to unstable network
please feel free to come back to me at anytime if our talking break down
Chat So sorry that your chat was disconnected. Please do not worry, I'm here to help you.
this issue could be resolved by them
as soon as possible so I would transfer our chat to them. Is that OK?
Normally, you may open a dispute on the 11th day after seller has sent out the goods and within
15 days after the order finished.
Shipin You can upload videos to the site or use
add a link to it on the page and download the dispute as a screenshot of the page with
the error that appears when you download videos through the page of the dispute.
You can upload videos to the site or use mediafire.com GoogleDrive.
Upload your video, add a link to it on the page and download the dispute as